Rethinking Potholes
Help Surrey County Council consider new ways to increase effectiveness of pothole management and services strategy.
Rethinking Potholes
Help Surrey County Council consider new ways to increase effectiveness of pothole management and services strategy.
Surrey County Council is determined to develop better road maintenance and resurfacing planning.
The intent is to develop operational efficiencies and risk based insight & intelligence with current and new supply chain.
This programme is kindly supported by Kier Group who are a key partner and supplier
Targeting process and system improvements
Targeting process and system improvements
Better accuracy of publicly reported potholes - Reporting by the public often suffers greatly in lack of location accuracy and many reported potholes are not subsequently found during the resultant site visits. This also leads to duplication of manual checks and overlaps with the Council’s statutory inspection routines creating a significant number of duplicate pothole reports.
Sorting and eliminating duplicate reports to better Prioritise reported potholes for inspection and repair.
Public awareness and engagement (for example reporting and policy). A pro-active feedback system that builds customer confidence by matching user reports with known defects and planned jobs.
Means to better understand total pothole numbers. Exploration of new technologies and materials to inform future contracting.
How to get involved
How to get involved
During the 3 day design sprint we did the following:
Day 1: Discovered - We heard talks and debated priorities
Day 2: Explored and prototyped - We formed teams, created concepts and developed concepts
Day 3: Validated, tested and presented - We built business cases for change
The event was attended by over 50 organisations.
The next steps see us working with the Council and key stakeholders to prioritise submitted business cases from consotia assembled during the event. If you feel you have missed out and would like to get involved in a consortia or submit a business case, please get in touch by the 27th July
As you can imagine, some of the proposals being developed have aspects of confidential or commercially sensitive information.